Terms and conditions
Your booking cannot be changed, cancelled or refunded once it is completed, confirmed and paid for. When your booking is completed we advise you to print a copy. We also send you a booking confirmation by e-mail.
Your tickets will be delivered to the hotel you are staying at in Italy when you book tickets for soccer matches for AC Milan, Inter Milan, AS Roma, SS Lazio, Fiorentina or Juventus, The tickets are delivered the day before the match. As we do not validate the hotel information you give us, it is very important that all the information you provide us is 100% accurate. The destination of your tickets is dependent on the information you provide us, we nor our agent in Italy crosscheck the information you send us!
The exact date and time for the match is confirmed between 4 and 10 days before the match. A weekend soccer match is always played on Saturday or Sunday, and a weekday match is always played Tuesday, Wednesday or Thursday. Kick off time is also confirmed 4 to 9 days before the match, but is typically between 15:00 and 22:00. You can check fixture dates and kick off times on the relevant club web sites. Please plan accordingly as we do NOT, under any circumstances, refund or cancel ANY tickets for games in Italy. We do not contact you with the confirmed date and time, but we will do our best to publicize the confirmed date and time on our site as soon as we receive it. The match tickets are printed in advance, so it is your responsibility to double-check the exact date and kick-off in the local press or on official websites.
In order to make the match experience as enjoyable as possible you will always be seated among the home supporters and/or in a neutral zone at the stadium. We ask you not to wear any away team colors, this includes shirts, scarves etc and to not cheer with or for away teams. See more in our FAQ. If you book more than 3 tickets, we cannot guarantee that you will be seated together. There is a risk that you will be split up in blocks of 2 and sometimes 3. We do however guarantee that you will never be seated alone (you can be seated next to/in front of/or diagonal to each other). If you are split up, our agent will do our best to get you seated in the same area at the stadium, but we cannot guarantee this.
We recommend that you carefully read our FAQ if you have any questions.
Price and booking fees
The price you pay for your tickets on our sites include a booking fee to the football club, our local agent and us. Please read more about our prices and booking fees under our FAQ.
In buying tickets through this system you agree with and are bound by the terms and conditions above.